Vinted Shoppers Express Frustration Over Size Modifications

Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.

This online marketplace has altered its size classifications for women's and children's clothes without notifying all users about the change.

Digital Channels Reaction

Many shoppers and sellers are posting online saying Vinted listings now show an altered size classification compared to what was initially listed as a result of the reclassification.

Vinted explained the new system was more in line with comparable marketplaces.

The platform has recommended to review their products and update the measurements by hand if necessary, resulting in member annoyance.

Sizing System Updates

Before the change, the sizing featured one number and one letter, for instance S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

In some cases, the size labels have been reassigned - like an L measurement was previously a 12 but now shows as UK 16-18.

Member Stories

A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Stephanie Gallen, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.

Necessary Adjustments

Another shopper, located in England, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".

"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she said.

Platform Context

The platform boasts over 100 million users, with 18 million British users.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This isn't the first time where an unanticipated change on the platform has faced criticism: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.

Teresa Chavez
Teresa Chavez

A seasoned IT consultant with over 15 years of experience in business technology solutions and digital transformation strategies.